Dubai – “ASWAQ”
The Department of Tourism & Commerce Marketing, Dubai (Dubai Tourism) has announced executive resolution 3/2015 to regulate the city’s growing holiday home sector, which has registered and licensed 57 operators and more than 1,600 properties.
The new rules are meant to provide greater transparency, safety and standardization of the holiday homes market to further increase the sector’s attractiveness to guests, home owners, operators and developers.
The regulations also provide guidelines which are in line with Dubai’s wider hotel and hotel apartment rulings, detailing specific criteria for home owners to comply when applying for a licence, including quality standards, amenities, health & safety, insurance necessities, code of conduct, and wider community integration, so as to further assure market confidence in the sector.
Home owners, under this new ruling, are required to use a Dubai Tourism licensed operator to rent out their homes. These licensed operators are accountable for ensuring the property meets all legislative requirements, and complaint management policies are sufficiently maintained and accurately provided to visitors.
Dubai Tourism said in a statement that it will regularly inspect registered homes, which are classified as standard or deluxe depending on their offering, to maintain standards and issue penalties for non-compliance to regulatory demands.
Dubai Tourism Licensing & Classification Sector’s executive director, Khaled Bin Touq, said, “The decision to regulate Dubai’s holiday home sector is to broaden the range of options available to visitors, while ensuring that the high standards of quality for which Dubai is known are maintained.”
He added, “Visitors booking through licensed operators will be assured that their accommodation has been classified in line with global best practices, while property owners will benefit from the expertise and marketing capabilities of the operator through whom they rent out their property.”
“The holiday home market is a key facet to us achieving our long-term visitor goals in addition to delivering the right accommodation mix that is extremely well regulated and attractive to the diverse needs of travellers.”
The move is part of Dubai’s objective to further diversify and increase its hospitality offering in line with its vision to attract 20 million visitors to the emirate by 2020.